We highly value your feedback as it helps us to continually improve our services and ensure that we meet your expectations. Here are the steps to provide feedback regarding your tour or transfer experience:

  1. Online Feedback Form:
    • Visit our online feedback form. Please provide detailed information about your experience, including the date of your tour or transfer, the name of your guide or driver, and any specific details you think are important.
  2. Email:
    • Send us an email at bookings@bathursttours.com.au. Include your booking reference number, the date of your service, and a thorough description of your experience. We appreciate both positive feedback and constructive criticism.
  3. Call:
    • Call our team on 1300 728 321 and we will be happy to take your feedback over the phone.
  4. Social Media:
    • You can also leave feedback on our social media pages. We are active on Facebook and Instagram, and we welcome your comments and messages.
  5. Post-Experience Survey:
    • After your tour or transfer, you will receive an email with a link to a survey. Please take a few minutes to complete it. Your responses are crucial for us to enhance our services.
  6. Review Sites:
    • If you prefer, you can leave a review on popular travel review sites such as TripAdvisor or Google Reviews. Your reviews help other travelers make informed decisions.

Thank you for taking the time to share your thoughts with us. Your feedback is invaluable and plays a significant role in helping us deliver exceptional experiences.